salon:pub:refunds
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salon:pub:refunds [2017/07/30 22:21] 127.0.0.1 external edit |
salon:pub:refunds [2019/09/23 20:08] (current) mary [HEATHER SERVICES] |
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| - | ==== MARY L SERVICES ==== | ||
| - | UNSATISFACTORY SERVICE | ||
| - | Notify the salon within 7 days and I will correct unsatisfactory service at no charge. | + | ---- |
| - | * There is no guarantee on perms given to children under 12 years of age | + | ==== MARY L SERVICES ==== |
| - | * if you changed your mind on the style, cut, color, or process you chose | + | |
| - | * if you have been made aware of possible problems with your hair and agreed to continue against my recommendations, which generally if the procedure would not be favorable, I may refuse to provide the service. | + | |
| - | + | ||
| - | ==== HEATHER SERVICES ==== | + | |
| UNSATISFACTORY SERVICE | UNSATISFACTORY SERVICE | ||
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| * if you changed your mind on the style, cut, color, or process you chose | * if you changed your mind on the style, cut, color, or process you chose | ||
| * if you have been made aware of possible problems with your hair and agreed to continue against my recommendations, which generally if the procedure would not be favorable, I may refuse to provide the service. | * if you have been made aware of possible problems with your hair and agreed to continue against my recommendations, which generally if the procedure would not be favorable, I may refuse to provide the service. | ||
| + | |||
| + | ---- | ||
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| ==== MATRIX ==== | ==== MATRIX ==== | ||
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| **Matrix reserves the right to update, revise or discontinue the program in the future.** | **Matrix reserves the right to update, revise or discontinue the program in the future.** | ||
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| + | ---- | ||
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| + | ==== BRAZILIAN BLOWOUT ==== | ||
| + | |||
| + | Brazilian Blowout does not, under any circumstances, return or exchange purchased product. | ||
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| + | ---- | ||
| ==== RETAIL Returns with an original Mary L register receipt OR eReceipt: ==== | ==== RETAIL Returns with an original Mary L register receipt OR eReceipt: ==== | ||
| - | __Salon appliances__ unopened, may be exchanged or returned for a full refund within 14 days of purchase. For online orders, the date of delivery will be determined as the date of purchase. | + | __Salon appliances__ unopened, may be exchanged or returned for a full refund within 14 days of purchase. For online orders, the date of delivery will be determined as the date of purchase. |
| - | __Holiday Gift Returns__ : Any item purchased between October 1st and December 23th can be returned until January 14th, or as the policy allows (whichever is later). Receipts must have HOLIDAY STAMP. | + | __Holiday Gift Returns__ : Any item purchased between October 1st and December 23th can be returned until January 14th, or as the policy allows (whichever is later). Receipts must have HOLIDAY STAMP. |
| __Web Purchases__: may be returned/exchanged in accordance with this policy in salon or by contacting 507-377-3602. | __Web Purchases__: may be returned/exchanged in accordance with this policy in salon or by contacting 507-377-3602. | ||
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| __Non-Refundable__: Special Order/Custom items and Manufacturer Direct items cannot be returned or exchanged unless damaged upon receipt. Pre-Paid Cards such as Gift Cards are non-refundable, and cannot be returned or used to purchase other gift cards. Special terms and conditions are included with each card. | __Non-Refundable__: Special Order/Custom items and Manufacturer Direct items cannot be returned or exchanged unless damaged upon receipt. Pre-Paid Cards such as Gift Cards are non-refundable, and cannot be returned or used to purchase other gift cards. Special terms and conditions are included with each card. | ||
| - | __Services__ : Services can be canceled for a full refund within 3 days of the original purchase date with the original sales receipt (as defined above) Services includes any in-store or off-site service that can be purchased at the salon or via website, currently [[http://www.marylsalon.com|www.marylsalon.com]] | + | __Services__ : Services can be canceled for a full refund within 3 days of the original purchase date with the original sales receipt (as defined above) Services includes any in-store or off-site service that can be purchased at the salon or via website, currently [[http://www.marylsalon.com|www.marylsalon.com]] |
| excludes: special occasion agreements, tanning, red light, spray tan, body jewelry, and unsealed ear pierce packages, which provide their own policies before purchase. | excludes: special occasion agreements, tanning, red light, spray tan, body jewelry, and unsealed ear pierce packages, which provide their own policies before purchase. | ||
| - | __Buy Online Pickup in S____alon____ Orders__ : Returns and exchanges for buy online pick up in salon orders must be completed at the salon. | + | __Buy Online Pickup in S____alon____ Orders__ : Returns and exchanges for buy online pick up in salon orders must be completed at the salon. |
| + | ==== Refund Method for Returns with Original Receipt: ==== | ||
| - | ==== Refund Method for Returns with Original Receipt: ==== | + | | \\ **If you paid with:** | \\ **Your refund will be:** | |
| - | + | | \\ Cash or a check written more than 10 days ago| \\ Cash| | |
| - | | \\ **If you paid with:** \\ | \\ **Your refund will be:** \\ | | + | | \\ Check written less than 10 days ago or Gift Card| \\ Gift Card| |
| - | | \\ Cash or a check written more than 10 days ago \\ | \\ Cash \\ | | + | | \\ Credit Card or Debit Card| \\ Same Card| |
| - | | \\ Check written less than 10 days ago or Gift Card \\ | \\ Gift Card \\ | | + | |
| - | | \\ Credit Card or Debit Card \\ | \\ Same Card \\ | | + | |
| ==== Refund Methods for Returns without an Original Receipt ==== | ==== Refund Methods for Returns without an Original Receipt ==== | ||
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| Mary L reserves the right to amend these terms at any time and to make exceptions on case-by-case basis. | Mary L reserves the right to amend these terms at any time and to make exceptions on case-by-case basis. | ||
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| + | \\ | ||
salon/pub/refunds.1501471296.txt.gz · Last modified: 2017/07/30 22:21 by 127.0.0.1
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