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salon:pub:policy [2019/07/07 12:36] mary |
salon:pub:policy [2020/05/03 01:08] (current) mary [A few things to help make your salon service successful!] |
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- | ==== SALON POLICY ==== | + | ====== SALON POLICY ====== |
==== APPOINTMENTS ==== | ==== APPOINTMENTS ==== | ||
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* <font inherit/arial,helvetica,sans-serif;;inherit;;inherit>Please be sure to leave a contact number when making appointments, so we can call ahead to make appropriate changes for you, as we know your time is important as well. Gifts or discounts for rescheduling your appointment are often given when a situation arises, but please always let us know when you are unhappy, so we can correct our lack of satisfaction.</font> | * <font inherit/arial,helvetica,sans-serif;;inherit;;inherit>Please be sure to leave a contact number when making appointments, so we can call ahead to make appropriate changes for you, as we know your time is important as well. Gifts or discounts for rescheduling your appointment are often given when a situation arises, but please always let us know when you are unhappy, so we can correct our lack of satisfaction.</font> | ||
- | * <font inherit/arial,helvetica,sans-serif;;inherit;;inherit>If you are not familiar with salon services, have never had your hair chemically altered before, or want to try something totally new and are unsure which of the services to book, please consider booking a free 15 minute consultation before booking your appointment. Please note that without a consultation, enough time may not be scheduled for your desired look and you may need to schedule additional time that could result in an additional day needed. After your 15 minute consultaion, I will be happy to schedule your services, conveniently at my station or you can wait and think about, compare notes, or skip it all together with no obligation to me or the salon.</font> | + | * <font inherit/arial,helvetica,sans-serif;;inherit;;inherit>If you are not familiar with salon services, have never had your hair chemically altered before, or want to try something totally new and are unsure which of the services to book, please consider asking for a free 10 minute consultation before booking your appointment. Please note that without a consultation, enough time may not be scheduled for your desired look and you may need to schedule additional time that could result in an additional day needed. After your free 10 minute consultation, I will be happy to schedule your services, conveniently at my station or you can wait and think about, compare notes, or skip it all together with no obligation to me or the salon.</font> |
* <font inherit/arial,helvetica,sans-serif;;inherit;;inherit>Please inform stylist if more time is usually required to style or color your hair.</font> | * <font inherit/arial,helvetica,sans-serif;;inherit;;inherit>Please inform stylist if more time is usually required to style or color your hair.</font> | ||
* <font inherit/arial,helvetica,sans-serif;;inherit;;inherit>Because we are concerned about your health and beauty, our salon is smoke-free.</font> | * <font inherit/arial,helvetica,sans-serif;;inherit;;inherit>Because we are concerned about your health and beauty, our salon is smoke-free.</font> | ||
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* <font inherit/arial,helvetica,sans-serif;;inherit;;inherit>If you are more than 10 minutes late for your scheduled appointment you may be asked to reschedule.</font> | * <font inherit/arial,helvetica,sans-serif;;inherit;;inherit>If you are more than 10 minutes late for your scheduled appointment you may be asked to reschedule.</font> | ||
* <font inherit/arial,helvetica,sans-serif;;inherit;;inherit>As a courtesy to other clients, we can only conduct your session within your scheduled appointment. Thanks for understanding.</font> | * <font inherit/arial,helvetica,sans-serif;;inherit;;inherit>As a courtesy to other clients, we can only conduct your session within your scheduled appointment. Thanks for understanding.</font> | ||
- | * <font inherit/arial,helvetica,sans-serif;;inherit;;inherit>Due to insurance restrictions, no children are allowed in the private tanning rooms.</font> | + | * <font inherit/arial,helvetica,sans-serif;;inherit;;inherit>Due to insurance restrictions, no children are allowed in designated service rooms. Unless the child is receiving a service, children are expected to be in waiting areas and toddlers are not to be left unattended.</font> |
* <font inherit/arial,helvetica,sans-serif;;inherit;;inherit>Please mention specials, coupons, and gift certificates when scheduling your appointments.</font> | * <font inherit/arial,helvetica,sans-serif;;inherit;;inherit>Please mention specials, coupons, and gift certificates when scheduling your appointments.</font> | ||
* we recommend scheduling your next appointment before you leave, for suggestions see: [[:salon:pub:your_next_appointment|YOUR NEXT APPOINTMENT]] | * we recommend scheduling your next appointment before you leave, for suggestions see: [[:salon:pub:your_next_appointment|YOUR NEXT APPOINTMENT]] | ||
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* <font inherit/arial,helvetica,sans-serif;;inherit;;inherit>We take appointments up to a half-hour before we close. however, if you wish to get a service at the end of a day it may be a slow day, having an appointment will help assure we will be open.</font> | * <font inherit/arial,helvetica,sans-serif;;inherit;;inherit>We take appointments up to a half-hour before we close. however, if you wish to get a service at the end of a day it may be a slow day, having an appointment will help assure we will be open.</font> | ||
- | SALON HOURS & CLOSINGS | + | [[:salon:pub:about_us|SALON HOURS & CLOSINGS]] |
- | <font inherit/arial,helvetica,sans-serif;;inherit;;inherit>Because we are a small business, we may occasionally have early/late open/closings, due to slower demand, classes, or other reasons. We are very honored that people would love to choose us 24 hours a day, but, we need precious self time too. We are currently trying some new ideas to lesson any missed service time with our current and new clients. Check the website or salon bulletin board located in our entry way for times and new postings on salon.</font> | + | Because we are a small business, we may occasionally have early/late open/closings, due to slower demand, classes, or other reasons. We are very honored that people would love to choose us 24 hours a day, but, we need precious self time too. We are currently trying some new ideas to lesson any missed service time with our current and new clients. Check the website, [[:salon:pub:happening_today|Happening Today]], or salon bulletin board located in our entry way for times and new postings on salon. |
**<font inherit/arial,helvetica,sans-serif;;inherit;;inherit>OFFICE HOURS are Monday – Thursday</font>** | **<font inherit/arial,helvetica,sans-serif;;inherit;;inherit>OFFICE HOURS are Monday – Thursday</font>** | ||
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<font inherit/arial,helvetica,sans-serif;;inherit;;inherit>E-mail or Text message anytime will confirm that you are requesting cancelation, and will document your contact date & time.</font> | <font inherit/arial,helvetica,sans-serif;;inherit;;inherit>E-mail or Text message anytime will confirm that you are requesting cancelation, and will document your contact date & time.</font> | ||
- | |||
- | **<font inherit/arial,helvetica,sans-serif;;inherit;;inherit>EARLY CLOSING</font>** | ||
- | |||
- | <font inherit/arial,helvetica,sans-serif;;inherit;;inherit>July 3 (4PM)</font> | ||
- | |||
- | <font inherit/arial,helvetica,sans-serif;;inherit;;inherit>December 31 (4PM)</font> | ||
- | |||
- | **<font inherit/arial,helvetica,sans-serif;;inherit;;inherit>CLOSED</font>** | ||
- | |||
- | <font inherit/arial,helvetica,sans-serif;;inherit;;inherit>New Year's Day</font> | ||
- | |||
- | <font inherit/arial,helvetica,sans-serif;;inherit;;inherit>July 4th</font> | ||
- | |||
- | <font inherit/arial,helvetica,sans-serif;;inherit;;inherit>Memorial Day</font> | ||
- | |||
- | <font inherit/arial,helvetica,sans-serif;;inherit;;inherit>Labor Day</font> | ||
- | |||
- | <font inherit/arial,helvetica,sans-serif;;inherit;;inherit>Thanksgiving</font> | ||
- | |||
- | <font inherit/arial,helvetica,sans-serif;;inherit;;inherit>Christmas Eve</font> | ||
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- | <font inherit/arial,helvetica,sans-serif;;inherit;;inherit>Christmas Day</font> | ||
==== PAYMENT POLICY ==== | ==== PAYMENT POLICY ==== | ||
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* <font inherit/arial,helvetica,sans-serif;;inherit;;inherit>Certificates are for one-time use, if the value exceeds the cost of services, the salon shall issue a store credit for the balance.</font> | * <font inherit/arial,helvetica,sans-serif;;inherit;;inherit>Certificates are for one-time use, if the value exceeds the cost of services, the salon shall issue a store credit for the balance.</font> | ||
* <font inherit/arial,helvetica,sans-serif;;inherit;;inherit>It is recommend that you present certificate upon arrival.</font> | * <font inherit/arial,helvetica,sans-serif;;inherit;;inherit>It is recommend that you present certificate upon arrival.</font> | ||
- | * <font inherit/arial,helvetica,sans-serif;;inherit;;inherit>Gift certificates may be printed as many times as desired, but may be used only once.</font> | ||
* <font inherit/arial,helvetica,sans-serif;;inherit;;inherit>We are unable to change the gift certificate amount once the transaction is complete.</font> | * <font inherit/arial,helvetica,sans-serif;;inherit;;inherit>We are unable to change the gift certificate amount once the transaction is complete.</font> | ||
* <font inherit/arial,helvetica,sans-serif;;inherit;;inherit>Certificates may not be used towards shipping and handling costs.</font> | * <font inherit/arial,helvetica,sans-serif;;inherit;;inherit>Certificates may not be used towards shipping and handling costs.</font> | ||
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<font inherit/arial,helvetica,sans-serif;;inherit;;inherit>Send certificate along with instructions as to how you would like us to re-issue the certificate and a check made payable to Mary L Hair & Body Care, for $6.95 to cover processing and DIRECT MAIL. We recommend that you photocopy your original or mail the certificate through a track delivery method, in order to lessen the risk of losing certificate details.</font> | <font inherit/arial,helvetica,sans-serif;;inherit;;inherit>Send certificate along with instructions as to how you would like us to re-issue the certificate and a check made payable to Mary L Hair & Body Care, for $6.95 to cover processing and DIRECT MAIL. We recommend that you photocopy your original or mail the certificate through a track delivery method, in order to lessen the risk of losing certificate details.</font> | ||
+ | |||
==== BASE PRICE ==== | ==== BASE PRICE ==== | ||
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==== A few things to help make your salon service successful! ==== | ==== A few things to help make your salon service successful! ==== | ||
- | * <font inherit/arial,helvetica,sans-serif;;inherit;;inherit>Please be sure to leave a contact number when making appointments, so we can call ahead to make appropriate changes for you, as we know your time is important as well. Gifts or discounts for rescheduling your appointment are often given when a situation arises, but please always let us know when you are unhappy, so we can correct our lack of satisfaction.</font> | ||
- | * <font inherit/arial,helvetica,sans-serif;;inherit;;inherit>If you are not familiar with salon services, have never had your hair chemically altered before, or want to try something totally new and are unsure which of the services to book, please consider booking a 15 minute consultation before booking your appointment. Please note that without a consultation, enough time may not be scheduled for your desired look and you may need to schedule additional time that could result in an additional day needed.</font> | ||
* <font inherit/arial,helvetica,sans-serif;;inherit;;inherit>Please inform stylist if more time is usually required to style or color your hair.</font> | * <font inherit/arial,helvetica,sans-serif;;inherit;;inherit>Please inform stylist if more time is usually required to style or color your hair.</font> | ||
* <font inherit/arial,helvetica,sans-serif;;inherit;;inherit>E-mail picture ideas days before your appointment</font> | * <font inherit/arial,helvetica,sans-serif;;inherit;;inherit>E-mail picture ideas days before your appointment</font> | ||
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<font inherit/arial,helvetica,sans-serif;;inherit;;inherit>Please don't hesitate to ask questions.</font> | <font inherit/arial,helvetica,sans-serif;;inherit;;inherit>Please don't hesitate to ask questions.</font> | ||
- | ==== REFUNDS ==== | + | [[:salon:pub:refunds|REFUNDS]] |
- | ==== UNREGULATED SERVICES ==== | + | [[:salon:pub:unregulated_salon_services|UNREGULATED SERVICES]] |
- | + | ||
- | [[:salon:pub:ear_pierce|EAR PIERCE]] | + | |
- | + | ||
- | [[:salon:pub:start#tanning|TANNING]] | + | |
- | + | ||
- | [[:salon:pub:spray_tan|SPRAY TAN]] | + | |
<font inherit/arial,helvetica,sans-serif;;inherit;;inherit>l have separate policies that must be signed and understood before receiving the service.</font> | <font inherit/arial,helvetica,sans-serif;;inherit;;inherit>l have separate policies that must be signed and understood before receiving the service.</font> | ||
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Heather (507) 473-5511 [[:salon:pub:heather_menu|MENU]] | Heather (507) 473-5511 [[:salon:pub:heather_menu|MENU]] | ||
+ | |||
+ | |||
+ | ===== FEES ===== | ||
+ | |||
+ | ^ITEM^DESCRIPTION^PRICE| | ||
+ | |RE-ISSUE GIFT CERTIFICATE| |6.95| | ||
+ | |INSUFFICIENT FUNDS FEE| |35.00| | ||
+ | |||
+ | \\ | ||